How to Set Up Voicemail Greeting
Overview
This guide explains how to change your initial voicemail greeting and set or remove a temporary greeting.
You can follow these steps whether you are in the office or accessing voicemail remotely.
Accessing Your Voicemail
Before updating your greeting, access your voicemail using one of the following methods:
In the Office
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Press the Voicemail button on your phone (envelope icon on many Grandstream desk phones)
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Press and hold 1 (wireless handsets)
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Dial *97
Away from the Office
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Call your main office number
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Press * when the greeting begins
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Enter your voicemail PIN
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Changing Your Initial Greeting
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Access the Voicemail Menu.
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Press 0 - Voicemail Options.
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Press 1 - Unavailable Message.
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Record your new greeting.
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Save the recording when prompted.
Setting a Temporary Voicemail Message
You can use a temporary greeting to inform callers of:
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Office closures
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Holiday hours
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Delays or special announcements
To Set a Temporary Message:
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Access your voicemail.
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Press 0 – Options.
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Press 4 – Temporary Message.
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Record your temporary greeting.
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Save when prompted.
Note:
The temporary message will override your standard greeting until it is removed.
Removing the Temporary Message
When you're ready to return to your normal greeting:
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Dial *97 (or access voicemail another way).
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Press 0 - Options.
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Press 4 - Temporary Message.
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Press 2 - Delete.