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Call Handling & Features
Suggested knowledgebase articles:

Knowledgebase Call Handling & Features

Softphone (Ringotel)

  • How to Use the Call Park Feature

Articles in this category

How to Transfer a Call

This article explains the different ways you can transfer a call to another phone or extension. Choose the method that best fits your s

How to Access Voicemail

Overview This guide explains how to access your voicemail, set up your greeting, and understand voicemail notifications. Voicemail Notifications Your phone will display a notification via the voic

How to Set Up Voicemail Greeting

Overview This guide explains how to change your initial voicemail greeting and set or remove a temporary greeting. You can follow these steps whether you are in the office or accessing voicemail remot...

How to Access Voicemail Away from the Office

Overview This guide explains how to check your voicemail remotely when you are not in the office.   Method 1: Call Your Office Phone System Dial your main offic

How to Use Call Forwarding

Call Forwarding allows an incoming call to be redirected to a mobile phone or another telephone number where the intended recipient can answer. This is useful when you're away from your desk or need c...

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